Monday, November 18, 2019

Shopping on from Papua New Guinea

Amazon (.com, the flagship U.S. store) is a popular destination for Papua New Guinea's online shoppers. The American behemoth has the best product selection in the world, stocking and selling virtually every imaginable product from every brand and store you have —and haven't— heard of. But shipping to Papua New Guinea from Amazon USA is complicated.

Does Amazon ship to Papua New Guinea / Can you buy from Amazon in Papua New Guinea?

If Amazon won't ship to you in Papua New Guinea, Flycrates can order for you, then ship to you. Learn more

The short answer is: No - very few products ship to Papua New Guinea. About two thirds of Amazon stores (third-party sellers) that make up the bulk of merchants on Amazon don't ship internationally at all. So don't feel left out - every other country bar the U.S. is having trouble ordering US Amazon products and shipping internationally.

Why won't ship to Papua New Guinea?

The main reason is Customs. As you may have already experienced, getting products shipped through Customs in Papua New Guinea can take time, and money. If a friend or relative has sent you a package from abroad, it was likely held up, inspected, and subjected to import duty, which you then had to pay to have the package released and delivered to you. It's such a poor customer experience that many US stores and brands prefer to avoid it altogether.

The second reason is added complexity. Some products (electronic, for example), require local customizations to function in Papua New Guinea or comply with its regulations. Beyond the product itself, there's the added complexity of offering an international warranty, dealing with returns, and localisation of marketing, packaging materials, and after-sale support.

Then there's the shipping itself. To ship a product from US to Papua New Guinea, the shipper (the seller, not Amazon) needs to:

  • Fill out itemised customs documents with correct duty categorisations
  • Validate your Papua New Guinea address, which is formatted differently to US ones
  • Calculate, compare and offer you much higher international shipping costs
  • Offer detailed tracking that matches your domestic shopping experience
  • Support much longer delivery times, which can leave customers frustrat
(Note: Amazon's shipping restrictions page is incredibly unhelpful.)

Buying then shipping Amazon to Papua New Guinea

So, what to do if Amazon won't ship to Papua New Guinea? At Flycrates we do one thing only: shipping to you when Amazon won't. Thanks to the Flycrates cart system, you can order from in a few taps:
  • Fill your Flycrates crate with the items you want
  • View all shipping, tax and duty upfront – no hidden fees
  • Check out securely with any major debit or credit card, or bitcoin
  • View tracking and stay updated by email every step of the way
  • Your crate is delivered in days at any address or PO Box convenient to you

No signup, no virtual address, no hassles.

Paying on from Papua New Guinea accepts many payment methods but your card may be refused because of a Papua New Guinea billing address, or your card is not enabled or is prohibited from use in the USA. If this is a problem for you, please use Flycrates! We accept virtually all non-US cards. For security and peace of mind, card payments are processed by Stripe.

Amazon shipping times to Papua New Guinea

Visit our homepage for timing for orders to Papua New Guinea.

Cheap and discount Amazon shipping rates to Papua New Guinea

Flycrates offers simple flat-rate shipping.
Questions? View the Flycrates  FAQ, or email us anytime at

Ecommerce sales facts & tips on selling in Papua New Guinea

The top ecommerce websites in Papua New Guinea are, and Other top retail sites include It’s worth checking out those popular ecommerce sites/platforms to see which one(s) would be the best fit for your product in terms of traffic volume, competition and the type of ecommerce buyers they attract.

The top payment methods are another area of research that you should take into account when selling online in Papua New Guinea. It’s important to provide your (potential) customers with payment methods of their preference. In many cases, if online shoppers can’t find their preferred or trusted methods of payment during checkout, they will abandon the shopping cart.

Optimizing checkout for your customers can have the biggest impact on your conversion rates. This is crucial also for your international online buyers. Thus, take care to provide international payment, currency conversion and suitable shipping methods.

Mobile commerce is shaping the future of ecommerce in Papua New Guinea, but also around the world. Ecommerce sellers should bear this in mind when setting up their online stores and product listings. Mobile optimization and great mobile buying experience are a must for all growth-minded online sellers.

To drive Papuan traffic to your website, local marketing & SEO will help you get it right. When you localize your online store for international markets, enable international search engines to index your content to improve your organic international traffic. You can also leverage services, such as Google Shopping and Facebook ads internationally.

To ship your products to Papua New Guinea in the most efficient and cost-effective way, use global shipping / parcel forwarding services. This way you can get competitive international shipping rates, on average 30% lower, and pass the lower cost on to your buyers, increasing your competitive advantage.

Papua New Guinea: general information

Selling on the Papuan ecommerce market is a great option for growth-minded online sellers. When you launch your store in other countries, there are a few useful facts and data that you should consider.

There are 906,695 Internet users in Papua New Guinea and Internet penetration amounts to 11.70%.

The total population of Papua New Guinea is 8,418,346. The median age is 23.4. The languages spoken in Papua New Guinea are English, Hiri Motu, PNG Sign Language,Tok Pisin and the currency is Papua New Guinean kina. The country code top-level domain is .pg and calling code +675.

According to the International Monetary Fund, GDP based on purchasing power parity (PPP) is 29,481 (millions of Current Int$) and nominal GDP is 23,617 (US$MM). GDP (PPP) per capita is 3,803 Int$ and GDP (nominal) per capita is 2,861 US$. Real GDP growth rate is 3.10%.

International ecommerce sales potential
Selling in Papua New Guinea is worth considering for many international ecommerce sellers. A well thought out international sales strategy should help you overcome the initial burden of translating and localizing your online store.

If you’re a global online merchant already exporting to Papua New Guinea, you may be happy with your sales figures. However, you may have noticed that your Papuan, and your international traffic in general, converts at a much lower conversion rate than your domestic traffic, even in markets that share the same language. The likely reason being, many of the components of localization, beyond translation alone, have not been optimized.

A fully localized buying experience

  • Ecommerce-optimized translation
  • Size conversion
  • Currency conversion
  • Local marketing & SEO
  • Keywords
  • International payment
  • Shipping optimization
  • Taking care of restrictions and legal aspects.

Currently, international online retailers must do a great deal of manual work, matching product categories, attributes, sizes, etc. It’s not uncommon for them to not even be sure if they’re doing it correctly. Instead, trying to localize their online stores by themselves, ecommerce sellers find it time-consuming and confusing.

Luckily, thanks to the developments in machine learning and Artificial Intelligence (AI), online merchants don’t have to spend a lot of time on ecommerce translation & localization when launching their stores abroad.

A simple raw description is enough for AI to localize the whole content, extract attributes, convert sizes and map the right category in an accurate, efficient and consistent way. It’s just a matter of a quick set up before your localized stores are launched on tens of markets.

Combining machines’ capabilities and the intelligence of the human brain is often the easiest and fastest way to make the most of your international sales potential.